Refund Policy
Refund eligibility depends on plan type, billing cycle, trial status, payment timing, product usage, applicable law and the reason for the request.
Refunds
Refund Policy
How Brandnest handles refund requests, payment disputes and billing corrections.
Subscriptions
Subscription cancellations normally stop renewal at the end of the active trial or paid billing period. Refunds for already-paid periods are reviewed case by case unless required by law.
One-Time Purchases
One-time purchases may be non-refundable once the service, setup or deliverable has started, unless we state otherwise during checkout or applicable law requires it.
Billing Errors
If you believe you were charged incorrectly, contact support@brandnest.app with your account email, payment ID and issue details.
Disputes
Please contact us before raising a payment dispute so we can investigate and resolve billing issues quickly.